Choosing the Right Freight Forwarder

Freight forwarder on the road

If you are in the early stages of selecting a freight forwarder, picking a company to trust with your shipment can be such a daunting task. It is vital to ensure you choose the right freight forwarder for your business to be successful. To make your choice easier, Cargoship Incorporated presents a list of factors to take into consideration while selecting a freight forwarder.

Type of commodities

Has the company earlier shipped the kind of product you wish to send? You will want a freight forwarder that has handled goods you intend to ship. The right freight forwarder will help correct a problem before it happens. When you talk to a freight forwarder, ask them if they have handled similar commodities. An experienced freight forwarder is the one to trust with an international shipment.

The cost

An experienced freight forwarder is more knowledgeable and has built relationships compared to a freight forwarder who is new in the industry. A freight forwarder who has been in the business for years knows agents who can offer the best deals thus driving down your cost.

Customer service

Talking to your freight company to track your shipment should be easy. Ensure that the company has a dedicated customer service team to offer personalized care and communication to track your shipment. To determine if the company has a customer support unit, ask if they plan to contact you with the status of your shipment.


Choosing a freight company that is keen in ensuring their client’s commodities arrive promptly is very important. It is better to go with a company that will cost you more compared to a company that charges you less but end up delivering your shipment late. Reliability, timeliness, and safe delivery of a freight company are the key factors that one should keep in mind when selecting the best freight forwarder.